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CONTACTCONTACT

Since you may get time to reply after receiving your inquiries, please contact us by phone if you hurry. If you do not hear from us by e-mail, we may call you, so please be forewarned.

For customers who book the THE GARNET HOTEL, please fill in the inquiry text after entering the check-in date, hotel name, reservation’s name, or contact the facilities directly.

Inquiries by phone

Reservations +81-75-693-7600(9:00-22:00)

Inquiry by e-mail

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Garnet Co., Ltd. (hereinafter referred to as "our company") establishes the personal information protection policy as follows, establishes a mechanism for personal information protection, recognizes the importance of protecting personal information and tackles all employees We will promote the protection of personal information by thoroughly enforcing.

Management of personal information

Garnet Co., Ltd. (hereinafter referred to as "the Company") establishes the personal information protection policy as follows and establishes a mechanism for personal information protection and thoroughly recognizes and addresses the importance of protecting personal information for all employees By doing so, we will promote the protection of personal information.

Purpose of using personal information

Personal information you have received from customers will be used for sending e-mails and materials as a response from our company, guidance on business and questions.

Prohibition of disclosure / provision of personal information to third part

We will properly manage personal information you keep from customers and will not disclose personal information to any third party unless it falls under any of the following.
· When there is consent of customers
· When the company disclose to the contractor outsourcing the business for the customer to perform the desired service
· Disclosure based on laws and regulations When it is necessary

Safety measures for personal information

In order to ensure the accuracy and safety of personal information, we take every possible measure for security.

Inquiries of principal

If you wish to inquire, modify or delete personal information of the person himself / herself, we will confirm that you are the identity and we will correspond.

Compliance with laws and regulations, norms and review

We will comply with Japanese laws and other standards applied to personal information we possess, and we will review and revise the content of this policy from time to time as we strive to improve it.

Inquiry

For inquiries on handling of personal information of our company, please contact below.

7,7-5,7-6, Higashikujokitakarasuma-cho, Minami-ku, Kyoto
Tel: 075-693-7600